Posted by Iterate.ai at CES 2024: The Future of QSRs
At CES 2024, Iterate.ai made waves with a groundbreaking presentation by co-founder and CTO Brian Sathianathan. The focus of the presentation was on Iterate.ai’s innovative low-code, AI-powered platform, Interplay®, designed for scalability in large enterprises. Specifically, Brian spoke to Interplay’s latest feature, which optimizes Large Language Model (LLM) applications and voice automation for the drive-thru experience.
The Spotlight on Interplay® and Automated Drive-Thru
In the realm of cutting-edge technology showcased at CES, Brian highlighted how Iterate.ai is transforming the customer experience via automated drive-thru capabilities.
Seamless Voice-Powered Interaction
During the live demonstration, Brian engaged in a voice-powered interaction with our voice-recognition AI by ordering a burger combo. The AI seamlessly guided him through the process, even suggesting to make his original order a combo and confirming his order. The AI then asked Brian if he’d like to add anything else to his order to which Brian responds, “No, I think I’m good. I’m done, bye.” This seamless dialogue between the customer (in this demo, Brian) and the AI-powered voice technology showcases the natural and intuitive experience offered by Interplay.
The Future of Quick Service Restaurants (QSRs)
This demonstration also underscored Iterate.ai’s vision for the future of QSRs. By leveraging the power of LLM and speech recognition, Interplay aims to automate order-taking, eliminate drive-thru bottlenecks, and enhance the overall drive-thru process for both customers and employees. Our drive-thru automation capability features:
- Voice Ordering: Intuitive and seamless interactions for customer-friendly experiences.
- Product Customization: Add, remove, or modify products on the go.
- Real-Time Natural Experience: Mimic face-to-face interactions with natural language processing.
We are confident in our technology; we dream big and build fast for enterprises because we know the importance of incorporating cutting-edge technology quickly and at scale. Our drive-thru automation technology benefits QSRs by:
- Reducing Order Errors: Minimize mistakes with precise voice-activated orders.
- Optimizing Workforce: Streamline operations, allowing staff to focus on essential tasks.
- Gaining Real-Time Analytics: Provide managers with valuable insights into customer interactions and ordering patterns.
Unlock the Potential – A Call to Action
As we redefine the landscape of QSRs, we invite you to explore the future with us. Check out our AI for Quick Service Restaurants page for in-depth information on how Interplay can elevate your QSR experience.
Iterate.ai’s presence at CES 2024 showcased not only technological prowess but also a commitment to transforming industries. The automated drive-thru feature Brian presented exemplifies the practical applications of AI in enhancing customer experiences and driving operational efficiency. As we move forward, Iterate.ai continues to be at the forefront of innovation, pushing boundaries and reshaping the future of technology in business. To request a demo or contact us directly, please visit us here.